Clients choose any of our services cafeteria style
Clients can mix or match different services based on their needs. For instance, if your organization has already completed work on the Vision Statement, you can skip to Task 2 and we’ll work on your Current Conditions report.
Or, if you’ve already done an investigation that has reliably identified your current challenges, you might start at Task 3 and I’ll work with you to perform a Gap Analysis.
Some clients are just interested in the Leadership Training (a portion of Task 5) while others just want to acquire a few more general Collaborative Performance Expectations to help their entire group operate more effectively (a different portion of Task 5).
For a full service approach, the scope of development for various tasks is typically sequential. In other words, the scope of work for the later tasks are only developed after learning and gaining information from the earlier tasks. For example: with a full service package, the scopes for Tasks 1 through 3 might be combined, but you wouldn’t want to develop the work scopes for Tasks 4 through 6 until the information from Tasks 1 through 3 had been synthesized and developed into an implementation plan for Tasks 4 through 6.
Additionally, it’s not uncommon for some groups to use a Task 2 through 5 combination. Essentially, finding out what the problems are so you know what’s happening in your group, then jumping to increase the effectiveness of your leadership group’s core competencies, and finally training the entire group on the fundamentals of collaboration. After the training is completed, what was learned is now incorporated into the performance evaluation system and the higher group performance then determines how to solve the problems over time. The Task 2 – Task 5 combination is not recommended if the group has structural problems or any problem-sets that can only solved by executive action from the GM/CEO or governing board.
Regardless of what type of package is selected by the client and regardless of what improvements need to be made to promote success for the group, the eight focus areas for skill building are always the same: Mission, Culture, Effective Interpersonal Relationships, High Quality Communication, Technical Competency, Work Smart Productivity, Problem Solving and Continuous Improvement.